Thank you for your interest in my small business :)
This is a plastic Mr and Mrs frame that is hand painted and distressed in your choice of colors and lettering colors as well. Would make a great Wedding/Anniversary/Bridal Shower or even Christmas gift for a newly wed couple. This rustic Mr and Mrs wedding frame fits a 4x6 photo and comes with an attached stand and wall hook.
-CAUTION-
If you wish to have your frame personalized please put in the Personalization box, the verbiage you would like your frame to say and the color of the lettering white, black or brown. (Brown is pictured)
All custom/personalized orders are not eligible for a refund with a few exceptions (see paragraphs below), please double check the spelling before submitting your order so that you may receive it right the first time. Thank you!
-POSSIBLE ORDER ISSUES-
In event of shipping damage please contact me through Etsy convos within 3 days of delivery. Please send a photo of shipping damage, and we will replace the damaged order at no cost.
If you or another person have accidentally damaged the item after receiving it, please contact me through Etsy convos to discuss a solution.
Incorrect names/spelling/dates:
Although rare, mistakes can happen on personalized items. If you happen to receive a frame with a different spelling or date than what is written in the original buyer's order note, please email us immediately with a photo showing proof of the error. We will replace the item free of charge and send it as soon as possible.
If the buyer has made a mistake regarding personalization on the order note and did not realize the error until item has been made/receiving the item, please message me so we can discuss a solution.
-SHIPPING POLICIES-
I am currently shipping out orders anywhere from 3-5 business days. Processing times do vary from item to item please check approximate delivery dates for each item. If there is a further delay in processing your order I will keep you informed via Etsy convos. Unfortunately I cannot guarantee delivery dates, and I am not responsible for packages arriving after holidays, personal parties, occasions due to delays from USPS ( this is rare but can happen). In this situation I cannot issue any refunds due to delays in the shipping process.
It is the customer's responsibility provide an accurate deliverable address upon purchase. If you contact me via Etsy convos after your purchase with a different address, I will try to accommodate the request, but I cannot guarantee I will see the message in time. I will try my best to check my messages several times a day but if I’ve already shipped the item out I cannot do anything at that point.
TheLittleRusticFarm is not responsible for incorrect address and/or if product is returned to us, lost, or delayed at Post Office. For items returned by USPS it will be the buyers responsibility to pay for the additional shipping charges and it will be the full amount USPS charges NOT the advertised shipping rate of $5.99.